Elli Creators

Privacy Policy

1. Introduction

Elli Creators ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, mobile application, and website (collectively, the "Service").

  1. By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
  2. We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.
  3. This Privacy Policy applies to all users of the Service, including content creators, brands, and visitors to our website. Different sections may apply to different types of users depending on how they interact with the Service.

2. Collection of Personal Information

We collect information that you provide directly to us when you use our Service. The types of information we may collect include:

  1. Account Information: When you create an account, we collect your name, email address, phone number, password, and profile information such as your bio, gender, age, and country.
  2. Profile Content: Photos, videos, and other content you upload to your profile or submit as part of creator tasks.
  3. Payment Information: If you make or receive payments through the Service, we collect payment-related information such as billing addresses and payment method details. Payment processing is handled by third-party payment processors.
  4. Communication Data: Messages, feedback, and other communications you send to us or through the Service.
  5. Social Media Information: Links to your social media profiles that you voluntarily provide, such as Instagram, TikTok, YouTube, and Snapchat URLs.
  6. Device Information: Information about the device you use to access the Service, including device type, operating system, unique device identifiers, and mobile network information.
  7. Usage Data: Information about how you use the Service, including pages visited, features used, actions taken, and the dates and times of your visits.

3. Use of Personal Information

We use the information we collect for the following purposes:

  1. To provide, maintain, and improve the Service and its features.
  2. To create and manage your account and provide customer support.
  3. To process transactions and send related information, including purchase confirmations and invoices.
  4. To match creators with brands and facilitate task assignments and content creation workflows.
  5. To send you technical notices, updates, security alerts, and administrative messages.
  6. To respond to your comments, questions, and requests and provide customer service.
  7. To communicate with you about products, services, offers, promotions, and events offered by us and others, and provide news and information we think will be of interest to you.
  8. To monitor and analyze trends, usage, and activities in connection with the Service.
  9. To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Elli Creators and others.
  10. To personalize and improve the Service and provide content, features, and advertisements that match your interests and preferences.

4. Your Use of Personal Information

As a user of the Service, you may have access to certain personal information of other users. You agree to use any personal information available through the Service only for the purposes intended by the platform, such as communicating about tasks and collaborations.

  • You may not use other users' personal information for unsolicited communications or marketing purposes.
  • You are responsible for maintaining the confidentiality of any personal information you receive through the Service.
  • Any misuse of personal information may result in termination of your account and legal action.

5. Accessing & Amending Information

You have the right to access and update your personal information at any time through your account settings. You may also request that we delete your personal information, subject to certain legal exceptions.

  • You can review and change your personal information by logging into the Service and visiting your account settings page.
  • If you wish to delete your account and associated data, please contact us at support@ellicreators.com.
  • We will respond to your request within a reasonable timeframe, and no later than required by applicable law.

6. Third Party Links

The Service may contain links to third-party websites, applications, or services that are not owned or controlled by Elli Creators. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit. We are not responsible for any information you provide to third parties through links on our Service.

7. Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

  • Essential Cookies: Required for the Service to function properly, such as authentication and session management.
  • Analytics Cookies: Help us understand how visitors interact with the Service by collecting and reporting information anonymously.
  • Preference Cookies: Allow the Service to remember choices you make, such as language preferences.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of the Service.

8. No Spam Policy

We have a strict no-spam policy. We do not sell, rent, or trade email addresses or other personal information to third parties for marketing purposes. You may receive occasional communications from us related to your account, transactions, and important updates about the Service. You can opt out of non-essential communications at any time by updating your notification preferences or contacting us directly.

9. Protecting Your Information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols.
  • Secure storage of personal data with access controls and authentication requirements.
  • Regular security assessments and updates to our systems and practices.
  • Limited access to personal information to authorized personnel only.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@ellicreators.com

We will make every effort to respond to your inquiries in a timely manner.